Acacia Community Care offers you the solution you need for your care
Our clients are very important to us so in order to meet all your expectations, we at Acacia aim to ensure that older people, people with long term illnesses, people with disabilities and those suffering with dementia problems have the best possible quality of life and have equal recourse to all facilities available in the community:
– We operate under robust policies and procedures, which are reviewed regularly.
– We will conduct regular inspections of services provided in a quarterly client survey but we also welcome your general feedback on a day to day basis.
– We guarantee to provide and maintain a high standard of service by providing in-depth training, supervisions, annual appraisals and regular updates to all our care staff.
– We conduct CRB checks on all staff.
– All our records of services provided, training, updates, appraisals and supervisions will be maintained for inspection by the relevant regulatory bodies.
– We comply with all requirements and standards of the Nursing & Midwifery Council (NMC), Care Quality Commission (CQC) and the General Social Care Council (GSCC).
– We will retain Public Liability insurance, Employer’s liability insurance and Indemnity insurance